AI agents · Process automation · Custom software · Košice, Slovakia

An external IT team that works like your own

A dedicated development team, system management and technical support without the overhead. You pay for the hours worked, not for a department of your own – and get people who know your systems.

External team developers working on a client's system
What we do for you

Your external IT team

Instead of a costly in-house department, you get an experienced team working directly on your systems – no onboarding, no lengthy recruitment.

Development and further development

We take over existing applications as well as new requirements. Fixes, new features and integrations are built by a team that knows your system and doesn't have to relearn it every time.

Server management and updates

Regular server, library and security updates so your systems don't stay vulnerable. We explain why it matters on our blog.

Monitoring and backups

Round-the-clock monitoring, automated backups and fast incident response. For systems we operate, we guarantee 99.9% uptime.

Helpdesk for your staff

Your people have somewhere to turn when something doesn't work. Requests are logged, handled by priority and visible to you at all times.

Running AI agents and automations

We keep your AI agents and automations running – tracking results, tuning the rules and gradually adding more processes.

Systems for every industry

Manufacturing, logistics, retail, healthcare and services. We bring experience from more than 40 business systems to your processes.

Agreeing the scope of work with an external IT team
Why an external team

We handle the technology, you focus on the business

You pay only for the hours worked – no salaries, payroll taxes, benefits, equipment or training costs. The team grows and shrinks with your projects.

  • In our experience, up to 60% lower costs than an in-house department
  • 24/7 support – monitoring and fast response to critical incidents, including weekends and public holidays
  • Specialists available quickly, with no lengthy recruitment or onboarding
  • Scalability – we scale the team up or down to match the project
How we work together

From audit to monthly report

01

Initial system audit

We map your applications, servers, access and open tasks. We find out what state they're in and what needs attention first.

02

Scope and SLA agreement

We agree what we take over, response times and how we communicate. Monthly billing, no lock-in.

03

Handover of operations

We take over access, documentation and day-to-day operations. The transition from your previous supplier or in-house team is planned so your staff never notice it.

04

Monthly report

Every month you get an overview of hours worked, requests resolved and the state of your systems. You know exactly what you're paying for.

FAQ

Questions clients ask us

Who owns the code and the access credentials?

You do. All code, data, licences and access remain yours – we only hold the permissions we agree on. When the engagement ends, we hand over complete documentation and return all access.

How quickly do you respond to a problem?

According to the agreed SLA. Critical incidents are handled as a priority, including weekends and public holidays; routine requests within the agreed business-day timeframes.

Can you take over a system from another supplier?

Yes. We start with an audit – reviewing the code, infrastructure and documentation, naming the risks and proposing a handover plan that keeps operations running without interruption.

How is the work billed?

Monthly, based on the agreed scope or the hours actually worked. No lock-in – the scope can be adjusted every month to match what you currently need.

What about our data and access?

We sign a non-disclosure agreement before work begins. Access is personal and limited to what the work requires. Your data stays in your systems and is processed within the EU.

Need an IT team, not another department?

The first consultation is free and without obligation. Tell us which systems you run and we'll propose the scope of the engagement.

Book a free consultation