Customer support that never sleeps
A chatbot that knows your products, prices, delivery terms and each customer's history. It answers instantly, in your customer's language, and hands complex cases over to your team.
What the chatbot handles for your team
Routine questions
Availability, prices, shipping, returns, opening hours – no waiting for an operator.
Order status
Connected to your online store or CRM. The customer asks, the chatbot answers with live data from your system.
Bookings and appointments
Book, reschedule or cancel an appointment right inside the conversation.
Lead capture
Qualifies prospects, collects contact details and hands them to sales with full context.
Every channel
Website, online store, Messenger, WhatsApp, Instagram – one chatbot, one knowledge base.
Hand-over to a human
When the chatbot doesn't know the answer or the customer asks for a person, your team takes over seamlessly.
Three phases to a chatbot that knows your business
- Discovery – we analyse your customers' most common requests and the sources the chatbot will draw on
- Blueprint – we design conversation flows, tone of voice and escalation rules
- Training – we train the chatbot on your data and test it on real questions
- After launch: monthly optimisation and a report on what customers actually ask about
Questions clients ask us
Will the chatbot answer questions it has no information about?
No. The chatbot only answers from your verified sources. If it doesn't know the answer, it says so and offers to hand over to a person or take the customer's contact details.
How long does deployment take?
A basic chatbot with your knowledge base can go live in 2–3 weeks. Integrations with your online store or CRM add time, depending on their scope.
Can it be added to our existing website?
Yes. The chatbot is embedded with a single script on any website or online store – WordPress, Shopify, Shoptet, custom builds and more.
What does it cost?
Pricing depends on the scope of integrations and conversation volume. Billed monthly, no long-term commitment. The initial consultation is free.
Try the chatbot on your own questions
We will prepare a demo trained on your website so you can see how it answers before you decide.
Request a demo